.custom-card {
    border-radius: 16px;
}
.offset-md-2 .custom-card{
    /* {% comment %} background: #8080802e; {% endcomment %} */
    background: #8080801c;
    
}
.card-img-rounded {
    border-radius: 12px;
    max-width: 200px;
}

.user-avatar {
    border-radius: 50%;
    width: 40px;
    height: 40px;
    object-fit: cover;
}

.fw-bold {
    font-weight: 600;
}

.chat-container {
    padding: 20px;
    padding-top: 0 !important;
}

.ticket-card {
    width: 100%;
    border: 1px solid #e0e0e0;
    border-radius: 12px;
    padding: 16px;
    background-color: #fff;
    box-shadow: 0 1px 3px rgba(0,0,0,0.1);
    /* {% comment %} margin-bottom: 20px; {% endcomment %} */
    font-family: 'Segoe UI', sans-serif;
}

.ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
}

.ticket-id {
    font-size: 14px;
    font-weight: 500;
    color: #1a73e8;
    text-decoration: underline;
}

.ticket-status {
    /* {% comment %} background-color: #ffc107; {% endcomment %} */
    color: #fff;
    font-size: 12px;
    padding: 4px 10px;
    border-radius: 6px;
    font-weight: bold;
}
.ticket-amount {
    color: #000 !important;

}
.open{
    background-color: #ffc107;
}
.close{
    background-color: #15D7ED;
}

.ticket-body {
    /* margin-top: 10px; */
    border-top: 1px solid #eee;

}

.ticket-title {
    font-size: 18px;
    font-weight: bold;
    margin: 6px 0;
    color: #333;
}

.ticket-desc {
    font-size: 14px;
    color: #666;
}

.ticket-meta {
    font-size: 13px;
    color: #888;
    margin-top: 8px;
    display: flex;
    gap: 5px;
}

.ticket-footer {
    display: flex;
    justify-content: space-between;
    align-items: center;
    border-top: 1px solid #eee;
    padding-top: 10px;
    margin-top: 10px;
    font-size: 13px;
    color: #666;
}

.ticket-response i {
    margin-right: 4px;
}